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INITIAL APPLICATION

  1. The applicant submits the completed application, along with all required policies, procedures and attachments to the Office of Licensing through the DBHDS CONNECT Provider Portal. Children’s Residential Services will also include a $500 application fee which will be processed through the DBHDS CONNECT Provider Portal.
  2. When the Office of Licensing has a waiting list, the application is placed on the waiting list.
  3. The waiting list can be viewed on the DBHDS website. An up to date waitlist can be viewed from the CONNECT Provider Portal Dashboard at any time. Please note: The Office of Licensing will prioritize processing initial applications for priority services needed throughout the Commonwealth.
  4. When the application is up for review, it is then assigned to a Policy Review Specialist.
  5. The Policy Review Specialist will determine subjectivity of the application by reviewing the applicant’s service description to determine what service will be provided. Code of Virginia §37.2-405, defines “service” as “individually planned interventions intended to reduce or ameliorate mental illness, developmental disability or substance addiction or abuse through care, treatment, training, habilitation, or other supports that are delivered by a provider to individuals with mental illness, developmental disability or substance addiction or abuse…”
  6. If the Policy Review Specialist determines that the service to be provided by the applicant is NOT SUBJECT to licensing by DBHDS, the applicant will be sent formal correspondence through the DBHDS CONNECT Provider Portal explaining that determination.
  7. If the application is complete and determined to be subject to licensing by the DBHDS, but there are questions about the application, the Policy Review Specialist will contact the applicant directly through the DBHDS CONNECT Provider Portal.

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