Working with the Office of Human Rights, the applicant must:
1. Develop policies that are in compliance with The Regulations to Assure the Rights of Individuals Receiving Services from Providers Licensed, Funded or Operated by the Department of Behavioral Health and Developmental Services.
2. Complete and send in the “Human Rights Compliance Verification Checklist” as well as their complaint resolution policy to OHRpolicy@dbhds.virginia.gov.
- Within 20 working days of receipt of the “Human Rights Verification Checklist,” the Office of Human Rights will notify the applicant of the status of their complaint resolution policy. If approved, the applicant will be referred via e-mail to their assigned Human Rights advocate. If the applicant’s complaint resolution policy is not approved, the Office of Human Rights will provide guidance for compliance.
- The Human Rights advocate will schedule a visit to the program within 30 days of the
initial license to review the provider’s Human Rights policies for compliance.